Customer Focus
Understand expectations, application requirements and applicable specifications before defining a solution.
Quality & Compliance
Quality is our commitment. Consistency is our responsibility. Improvement is our culture.
A practical quality mindset across requirements, materials, processes, testing, documentation, supply and customer support.
At SJ POLYMER, quality is not viewed as an activity limited to inspection or testing.
Quality begins with understanding the requirement and continues through material selection, technical planning, process understanding, product evaluation, testing, documentation, supply and customer support.
“Quality is not what we say about our product. Quality is what the customer experiences consistently.”
Policy principles
Nine commitments that shape how we work.
Product & Service Quality
Provide products and services against defined requirements, agreed specifications and applicable standards where relevant.
Technical Discipline
Apply practical technical knowledge and systematic approaches to reliable decisions and solutions.
Consistency
Work toward consistent product and service performance through appropriate controls, evaluation and monitoring.
Quality & Compliance
Support applicable statutory, regulatory, certification, testing and quality requirements within the relevant scope.
Continuous Improvement
Improve products, processes, services, documentation, response time and customer experience.
Supplier & Partner Quality
Work with suitable suppliers, manufacturers and professional partners appropriate for the intended application.
People & Competence
Encourage continuous learning, technical development and quality awareness.
Integrity
Never compromise professional transparency for short-term commercial gain.
Quality objectives
Measurable improvement. Consistent performance. Customer confidence.
Customer Satisfaction
Understand requirements accurately and respond professionally to needs, concerns and feedback.
Product Consistency
Use defined specifications, appropriate supplier or manufacturing controls and required testing.
On-Time Response
Improve response for quotations, technical requirements, projects, concerns and communication.
Quality-Focused Sourcing
Develop reliable suppliers, manufacturing partners and service providers based on capability, quality and suitability.
Reduction of Quality Issues
Identify root causes and coordinate appropriate corrective and preventive action.
Continuous Technical Improvement
Improve product, testing and industry-practice understanding.
Reliable Project Support
Strengthen planning, coordination and follow-up across project activities.
Channel Partner Confidence
Build trust through consistent products, transparent communication and responsive support.
SHRIJI Brand Development
Develop SHRIJI around quality consistency, market suitability, competitive value and customer confidence.
Continuous Improvement Culture
Review feedback, operational performance, suppliers and business processes for improvement.
SJ POLYMER provides consultancy, preparation, documentation, testing and coordination support within the applicable requirement.
- BIS licence or certification is granted by BIS to the eligible applicant or manufacturer.
- Calibration is coordinated through appropriate competent or accredited providers, as applicable.
- ISO and IMS consultancy or training is separate from independent certification-body decisions.
- No certification, accreditation, licence, standard, grade or technical specification is implied without exact verification.
Start a conversation
Need help improving or coordinating a quality requirement?
Tell us what you are planning, improving or solving. We will begin with a practical conversation about your requirement.